Job Description
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About The Role At PitchBook, our candidates and employees are our customers, and customers are king! The People Team supports the entire employee journey from attracting candidates to retaining and developing our employees. We work to foster a culture of collaboration, growth and inclusion by developing and executing employee centric programs that are as impactful as they are fun. Our goal is to make the jobs of our coworkers easier by doing ours with a passion. PitchBook’s HR Specialist supports the company’s continued growth as a member of the People Team to provide operational support to several of our key functions including new hire onboarding, HRIS administration, compensation administration and employee data reporting. You will collaborate with the People Team to continue to scale and enhance our People processes to impact the employee journey at PitchBook. Your positive attitude and keen attention to detail make the employee experience at PitchBook unique. Primary Job Responsibilities Manage the PBHR inbox and ServiceNow queue to ensure employee questions and concerns are addressed within established SLAs. Direct and escalate questions or concerns as needed Provide Workday support by managing employee data changes and HR documentation to ensure accurate, timely record‑keeping, reporting, and audit readiness, while meeting established service level expectations and contributing to a high‑quality HR service model for employees and managers Stay informed about emerging tools and technologies, including AI, and apply them thoughtfully to enhance HR processes, data accuracy, and the employee experience Partner with Payroll, Finance, IT, and other internal teams to ensure accurate data flow, timely processing, and resolution of employee lifecycle issues and timely processing of regular payroll processes Support leave of absence case management by coordinating with employees, managers, payroll, and our third‑party leave administrator; tracking key milestones; and maintaining accurate documentation and system updates in Workday to ensure compliance with applicable laws and policies Manage ongoing compliance activities by overseeing required training completion and tracking, and ensuring timely and accurate timesheet submission for non‑exempt employees in accordance with company policies and applicable laws Maintain and update HR operational documentation, job aids, and knowledge base content to ensure processes are accurate, current, and consistently followed Provide back‑up facilitation support for new hire benefits overview sessions and assist with benefits enrollment and ongoing benefits administration Facilitate and respond to external employment verifications and unemployment requests Provide HR data support by fulfilling ad‑hoc internal data requests, maintaining and updating business‑as‑usual reporting, and preparing accurate data and documentation for audit and compliance purposes Ensure compliance with all federal, state, and local employment laws in all employee-related practices including FLSA, FMLA, HIPAA, EEO, ADA, and related SOX or SOC compliance areas Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills And Qualifications 3+ years previous experience in Human Resources required Experience supporting leave of absence administration (LOA), including coordination with employees, managers, payroll, and third‑party leave administrators preferred Working knowledge of HRIS systems required, experience with Workday preferred Strong organizational skills with excellent attention to detail and ability to meet deadlines Ability to handle confidential information discreetly and protect employee privacy Demonstrated success in problem-solving and ownership to resolve issues Process-or