Aperto Property Management, Inc.
Job Description
We are seeking a Human Resources Manager to support HR initiatives across our growing portfolio. Reporting to the Director of Human Resources, this role leads day-to-day HR operations, focusing on employee relations, workplace investigations, compliance, and risk management, while supervising HR team members. This is an ideal opportunity for a strong HR professional who thrives in a fast-paced field-based environment and can balance strategy with day-to-day execution. Responsibilities Leadership & Team Oversight Supervise and support HR team members (e.g., HR Generalists/Coordinators) Provide coaching, guidance, and performance feedback Partner with the Director of HR to implement HR priorities and initiatives Employee Relations & Investigations Act as a primary escalation point for complex employee relations issues Conduct and oversee thorough, compliant workplace investigations Advise managers on performance management, corrective action, and terminations Promote consistency and fairness across all properties Compliance & Legal Partnership Ensure compliance with California and multi-state employment laws Partner with the Director of HR and legal counsel on higher-risk matters Support responses to agency claims and audits (EEOC, CRD, DOL, etc.) Assist in rolling out HR policies, procedures, and training Claims & Risk Management Manage employee-related claims including workers' compensation and EPLI Coordinate with insurance carriers and legal partners Track trends and recommend proactive risk mitigation strategies HR Operations Oversee onboarding/offboarding and HR compliance processes Extensive knowledge of employment & labor law, OSHA regulations, workers' compensation procedures, and benefits administration Support audits (I-9s, personnel files) and HR best practices Partner with payroll and benefits teams on issue resolution Ensure consistency across a multi-site, decentralized workforce Provide direct coverage for HR Generalist responsibilities as needed, including during absences, high-volume periods, or open vacancies, ensuring continuity of HR support across the organization Lead all aspects of human resources functions including recruitment, onboarding, employee orientation, and talent sourcing to attract top talent for property management roles Develop and implement HR strategies aligned with organizational goals, including succession planning, performance management, and organizational design Administer employee benefits programs, payroll processing using systems like Workday or ADP, and manage workers' compensation claims with precision and compliance Ensure adherence to employment laws such as FMLA (Family and Medical Leave Act), OSHA (Occupational Safety and Health Administration), and other labor regulations; provide guidance on contracts and legal compliance issues Manage employee relations by resolving conflicts effectively through negotiation and conflict management techniques; foster an inclusive environment that promotes employee engagement Oversee HRIS (Human Resources Information System) data collection, analysis, and reporting to support strategic decision-making; utilize platforms like SAP SuccessFactors or Oracle HCM for efficient HR operations Conduct training & development sessions to enhance employee skills; facilitate change management initiatives to improve processes and organizational effectiveness Qualifications Bachelor’s degree in human resources, Business Administration, or related field 6 - 8 years of HR experience, with strong employee relations focus Prior supervisory or lead experience required Strong knowledge of California employment law Experience handling investigations and sensitive employee matters Ability to support remote, field-based teams HR certification (PHR, SPHR, SHRM-CP) preferred Experience in property management, hospitality, or service industries with a dispersed workforce Skills Execution-focused leader who can independently manage complex HR issues Comfortable operating in a player-coach role Strong judgment, discretion, and ability to influence at multiple levels Experience in property management, hospitality, or service industries with a dispersed workforce Spanish multilingual ability, a plus Pay range and compensation package Compensation will be determined based on relevant experience. Equ