Job Description
JOB The current vacancy is for Human Resources Technician in the Human Resources Information Systems (HRIS) and Benefits division of the Human Resources Department. This recruitment is open to City of Santa Cruz current regular and temporary employees. As an Internal recruitment, the list established from this recruitment is valid only for the current vacancy listed above.The Human Resources Technician is a key position in the HRIS and Benefits Division of the Human Resources Department. This role is at the center of keeping our human resources information systems running smoothly. A primary focus is reviewing, verifying, and entering personnel action forms with accuracy and care. The work includes processing employee changes such as hires, promotions, terminations, and pay adjustments, maintaining confidential records, and supporting benefits-related processes. The HR Technician is also a key resource for employee questions and transaction support. This position will dedicate approximately 50% of their time to supporting the City's new Human Capital Management (HCM) system. Responsibilities will include documenting new processes and preparing to train City employees ahead of the system’s go-live date.Recruitment #26-066APPLICATION AND SELECTION PROCESS: The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.On Thursday, 05/21/26 recruitment will close. All application materials must be received by the Human Resources Department by 5:00 pm; postmarks are not accepted. To apply, submit: Application- online application preferred; paper application accepted. Resumes are not accepted in lieu of filling out application form completely.Response to supplemental questions- will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here must also be included in your employment history on the main application.Weeks of 05/25 and 06/01/26: Applications will be competitively screened based on the minimum qualifications for this position. Candidates will be notified of their status on the recruitment and qualified candidates will be invited to participate in an online skills assessment by 05/26/26. Candidates must participate and pass the skills assessment to be considered for interview. Employees currently in the classification will not be required to retest. Candidates will be notified of their results by 06/03/26. Weeks of 06/08 and/or 06/15/26: Interviews will be tentatively scheduled for top candidates. Basic FunctionUnder general supervision, performs a variety of complex technical, clerical and administrative activities in an assigned area, such as recruitment and selection, employee insurance and benefit programs, human resources information system functions, and employee relations; prepares, processes and maintains confidential employee records and data; and, performs related duties as assigned.Distinguishing CharacteristicsThe Human Resources Technician is the para-professional classification responsible for performing a full range of duties and responsibilities with minimal supervision and instruction and a high degree of confidentiality. Incumbents are required to attain knowledge of City policies and procedures, possess good-problem solving and organizational skills and the ability to exercise sound judgment within established guidelines. This classification is distinguished from the next lower level classification of Administrative Assistant II in that the latter performs a variety of clerical and support tasks, while the Human Resources Technician performs the more complex, technical and para-professional activities related to the area of assignment and may act as a lead worker to Administrative Assistant II’s. This classification is distinguished from the next higher classification of Human Resources Analyst in that the latter is a management level classification responsible for performing the full scope of higher-level human resources analysis and research on new and current program activities. EXAMPLE OF DUTIES (Duties may include, but are not limited to the following): Designs and maintains various record keeping systems and prepares technical reports; independently completes special projects and assignments of a technical nature.Serves as a resource and provides information to the public, other agencies and City staff; interprets a variety of policies, rules and regulations.Acts as a lead worker to and trains assigned clerical staff; coordinates and monitors work assignments; provides input on employee evaluations.Assists in the coordination of various human resources functions, such as the Department of Transportation commercial driver testing process, the Department of Motor