Job Description
https://evqk.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX\_1/job/5847/?utm\_medium=jobshare Fork Union, Virginia, United States Administrative Closing at: May 26 2026 - 00:00 EDT 065-Fluvanna Dept Of Social Services Hiring Range: $29,334 to $40,000 Full Time or Part Time: Full Time Additional Detail Fluvanna County Department of Social Services is seeking a dedicated Human Services Assistant III who is committed to making a positive difference in the lives of adults, families and children. The Human Services Assistant III is responsible for screening benefits applications and supporting the benefits unit in determining eligibility for benefits programs, such as SNAP, Medicaid, TANF and other programs. Title Description- Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/ or services and screens clients for benefits and services. Human Services Assistant III is distinguished from Human Services Assistant II by serving as a screener and the initial point of contact for the clients seeking benefits and/or services. General Work Tasks (Illustrative Only) – Screens clients for benefits and services; Interviews clients and explains programs, services, policies and procedures; Assists clients with applications; Evaluates and approves agency providers; Researches information; Serves as initial point of contact for applicants; Interviews applicants for benefits and/or service programs; Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures; Assists clients with completing applications and performs initial screening of applications; Provides information to clients seeking services and directly makes referrals for services; Researches a variety of databases to obtain and/or verify information needed to process applications; Maintains logs of client documentation received; Schedules and coordinates appointments for clients to meet with benefit, employment or services staff; Contacts clients for requested/needed information and responds to routine questions in person, e-mail or by telephone; and Analyzes needs and coordinates resources that will support families/clients and generates payment for services when appropriate. In addition to the above other illustrative program area assignment/tasks follow: Adult Services/Adult Protective Services: Independently manages the Provider program requirements; Interviews clients and conducts assessment for emergency needs; Manages voucher system and prepares vouchers for ongoing expenditures; Facilitates placement of adults in Adult Living Facilities; Creates and prepares complex statistical reports; Verifies hours and accuracy of time sheets for In-Home Providers; Reviews expenditures and researches operational cost effectiveness; and Prepares, processes, and reconciles budget for various adult programs. General Work Tasks (continued) – Benefit Programs: Attends and testifies at administrative hearings; Prepares periodic, special and other reports for statistics; and Provides assistance in the orientation/training of new staff. Foster Care: Conducts adoption searches via court records, library, agency files, Internet, City directory, and makes initial contact if a match is found; Assists with subsidy billings and payments; Prepares a variety of financial, statistical forms and reports, case documentation and court reports; Assists in conducting supervised visitation; and Coordinates special event programs such as Toys for Tots, Annual Art Sale, Bags & Bears and unit events. Employment Services: Helps participant in writing resumes; follows up on referrals to ancillary agencies, in person and in writing; Debriefs participants when "fired" from Work Net classes; Locates resources for clients needing appropriate interview clothing and helps clients in making appropriate clothing choices; and Takes participants on educational/career exploration field trips. Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and processes for providing customer and perso