HVAC Service Dispatcher (Entry-Level)

About American HVAC Corp American HVAC Corp is an established HVAC contractor in New York City, providing HVAC services across Queens, Brooklyn, Manhattan, Bronx, and Staten Island. Job Overview We are hiring an Entry-Level HVAC Service Dispatcher. This position focuses on answering incoming service calls and scheduling technicians efficiently throughout the day. Training is provided. This is a full-time, office-based role in a fast-paced environment with a steady volume of incoming calls. Responsibilities Answer incoming HVAC service calls from customers Schedule and dispatch technicians across New York City Organize daily service appointments and routes Update job information using dispatch software Communicate with technicians and customers throughout the day Maintain a full and organized service schedule Requirements Fluent in English (required) Strong phone and communication skills Basic computer skills Organized and detail-oriented Ability to multitask in a fast-paced environment Reliable and punctual Willingness to learn HVAC service operations Pay & Benefits $19.00 – $20.00 per hour Commission and performance-based bonuses Bonus based on completed service calls Incentives for maintaining a full schedule Performance-based pay increases over time Paid training provided Growth opportunities within the company Growth Opportunity Advancement to Senior Dispatcher or Service Coordinator roles Opportunity to move into operations or management positions Long-term career path within a growing HVAC company We are seeking committed and professional candidates for a long-term position. Job Types: Full-time, Contract Pay: $19.00 - $20.00 per hour Application Question(s) Fluent in English Work Location: In person