Job Description
Remote Job Opportunity for an Implementation Specialist Job#16793097 This B2B fintech software startup is building a modern platform for small to mid-sized bookkeeping and accounting firms.The Implementation Specialist will serve as the primary onboarding partner for new customers, guiding them through their first 90-100 days to ensure a smooth setup, strong product adoption, and long-term success.The company offers a competitive compensation package.2-3 years of experience in a customer-facing SaaS role, such as Customer Success, Onboarding, or Implementation.Proven experience working with SMB clients or in an onboarding or training capacity.Comfort supporting accounting or bookkeeping firms or clients using financial software.Strong communication and interpersonal skills with a focus on empathy and clarity.Ability to manage multiple customer implementations simultaneously and maintain attention to detail.Familiarity with common accounting or bookkeeping tools (e.g., QuickBooks, Xero) is a strong plus..