Job Description
Compensation:$17-$20 per hour (depending on experience) additional Bonus incentives on top of hourly pay About UsAccount Resolution Corporation is a trusted 23-year-old collection agency that partners with clients to recover receivables while maintaining respect and compliance.We serve diverse communities and are looking for a professional who can provide exceptional service in both English and Spanish.Position SummaryWe are seeking a Customer Service CALL CENTER AGENTS who can communicate effectively with consumers and clients, ensuring positive interactions while achieving recovery goals.Key Responsibilities Contact consumers to arrange payment plans and resolve account issues Document all communications accurately in our system Adhere to all compliance standards, including FDCPA and company policies Maintain professionalism and empathy in all interactions Qualifications Prior collections, call center, or customer service experience preferred Strong negotiation and problem-solving skills Proficiency with computers and data entry High attention to detail and ability to follow procedures We Offer Competitive base pay performance incentives Benefits package (health, dental, vision, PTO, 401k, paid health club, etc) Paid training and career growth opportunities How to Apply Apply directly through Indeed/LinkedIn or send your resume to dsutton@arc1.biz Job Type:Full-time Pay:$17.00 - $20.00 per hour Benefits:401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Professional development assistance Vision insurance Ability to Commute:Chesterfield, MO 63005 (Required) Ability to Relocate:Chesterfield, MO 63005:Relocate before starting work (Required) Work Location:In person.