Job Description
Information Systems Analyst III (Cloud & Enterprise Solutions) Valley Water Salary: $137,820.80 - $176,488.00 Annually Job Type: Full-Time Job Number: 01987-E Location: CA, CA Department: Information Technology Closing: 5/31/2026 11:59 PM Pacific Description Overview: The Information Systems Analyst III (ISA III) is a journey-level technical professional responsible for leading the design, development, implementation, and ongoing support of complex enterprise information systems. This role is essential in delivering reliable, secure, and efficient technology solutions that support core business operations, including enterprise applications, IT infrastructure services, and internal business processes. The ISA III translates business requirements into technical solutions, troubleshoots and resolves complex system issues, and collaborates with cross-functional stakeholders to deliver scalable and secure technology capabilities. This position may also serve as a technical lead and/or project manager on high-impact initiatives, including system implementations, automation, application and infrastructure management, enterprise platforms (including AI), and modernization of legacy systems. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship. About Valley Water: Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community. Key Responsibilities include, but are not limited to: Lead the design, development, implementation, and ongoing support of complex enterprise systems, applications, and databases. Serve as a technical lead and/or project manager on enterprise IT initiatives, including system implementations and modernization efforts. Partner with stakeholders and subject matter experts to define business processes and application requirements, and deliver innovative, cost-effective technology solutions. Collaborate with appropriate teams to determine optimal hosting strategies, and guide workload design, migration, and modernization efforts. Manage system deployment and endpoint management solutions, including asset management. Design, implement, and support enterprise endpoint management platforms (e.g., SCCM/MECM, Intune). Design, implement, and support complex enterprise applications (e.g., ServiceNow). Design and manage Identity and Access Management (IAM) solutions, including RBAC and MFA, aligned with security best practices. Establish and support secure network connectivity across environments (e.g., VPN and private connectivity solutions). Design and implement enterprise platforms supporting security, productivity, and administrative functions. Lead application and data transformation efforts, including dependency mapping, legacy system analysis, and compatibility planning. Design, develop, test, and maintain software solutions across multiple programming environments. Provide technical guidance and recommendations on system design, feasibility, and process improvements. Maintain and support core technologies that enable complex enterprise applications, including GIS. Lead the implementation of AI-driven solutions, including small language models (sLMs) for knowledge retrieval. Support automation initiatives, including Public Records Act (PRA) processes using eDiscovery tools across email and file storage systems. Assist with data collection, processing, and recommendations related to PRA requests. Contribute to the development of enterprise AI and data platform capabilities (e.g., data lakes). Develop and maintain technical documentation, system procedures, and user guides. Provide training, mentorship, and work direction to team members as needed. Troubleshoot and resolve complex system, application, and netw