Job Description
Job Description Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!! The Technology Solutions Department is actively seeking a Information Techology Office Administrator. Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments This position reports to the Director of Information Technologies and is responsible for overseeing the administrative operations of the Information Technologies Division. Duties include coordinating meetings and appointments, handling correspondence, managing escalations, handling sensitive information, managing office budgets, prepare reports, single point of contact for talent management, act as a liaison between the executive and other team members, supervising other administrative staff, and ensuring the overall efficiency and smooth running of the Division. Examples of Work Coordinates and manages CIO’s schedule, including appointments, meetings, and any travel arrangements. Arranges and organizes meetings, conferences, and events (in-person and/or remote), prepare necessary materials (paper and/or electronically) and confirm smooth logistics. Assists in managing special projects, conducting necessary research, and coordinating efforts internally and across various city departments. Acts as a primary point of contact, screening and managing emails, calls, walk-ins, and correspondence on behalf of the CIO. Handles confidential information with discretion, maintain organized files (paper and/or electronically), and prepare reports as needed. Coordinates all IT employees travel, including flights and accommodations. Tracks and manages all IT travel expense reports, ensuring accuracy and compliance with City policies. Oversees office operations, order office supplies, and maintain a well-organized and functional workspace. Assists in drafting, formatting, and editing documents, presentations, and reports as needed. Ensures all policies and procedures are maintained in a central location and updated at least annually. Handles HR-related tasks such as recruitment, onboarding, and employee relations. Assists with building talent management strategy and planning, sourcing and recruiting, selecting and hiring, development, retaining and engaging and transition for IT employees. Serves as a liaison between the CIO and other IT team members, ensuring effective and practical communication within the organization. Expected Competencies Communications. Exceptional organizational and communication skills are crucial for success in this role. Problem Solving. Address issues and challenges proactively, providing solutions or escalating situations to the appropriate individual. Networking. Build and maintain relationships with internal and external stakeholders, representing the CIO professionally. Tech Proficiency. Utilize various software and tools for efficient task management, communication, and information storage. Adaptability. Task Prioritization, Prioritize tasks, deadlines, and projects to ensure the CIO’s time is optimized efficiently. Flexibility. Demonstrate plasticity to handle unforeseen challenges and adjust priorities when needed. Open Requirements/Supplemental Information Six (6) years of education and/or professional experience required. Preferred Bachelor’s degree from an accredited institution in a relevant field. A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov . Work history is required for all employment/volunteer work in which qualifications are being based. REQUIRED DOCUMENTS: The below documents are required with your application. Cover Letter Resume College Transcript -When meeting/basing qualifications on education, a copy of your college transcript, with your social blackout, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.