Inside Sales Representative

Job SummaryThe role of Inside Sales Representative is to provide excellent customer assistance with inbound sales calls, provide quotes and follow up with customers as well as develop account relationships both inbound/outbound sales calls.Focus should be on Airlines/Freight, MRO's, OEM's and Tier 1 customers.Must work closely with the customer to develop a trusting relationship that leads to expanded opportunities.Primary focus will be supporting inbound sales of expendable and consumable material from BF Aerospace's consignment programs.Responsible for achieving or exceeding his/her financial plan during quarterly and annual measurement periods.Additionally, you will need to demonstrate a positive attitude.Duties Make outbound sales calls, developing customer relationships that demonstrate an understanding of their business and needs Help grow our customer base by maximizing inbound sales opportunities and outbound sales calls that will further develop relationships to grow end-user inquiries into owned/assigned accounts.Work to increase the company's customer base through outbound contact to end-users Help diversify, manage and expand our product offering by identifying opportunities with customers.Help develop organizational and operational excellence by upholding company policies and procedures as well as demonstrating a level of professionalism and communication consistent with the expectations of the position.Help increase liquidity by utilizing time and resources efficiently.Manage/identify material for repair.Provide the best in class customer service Identify purchasing and consignment opportunities with existing customers.Recognize and communicate industry trends and news.Recognize and analyze customer purchasing patterns in order to better anticipate customer requirements Attend conferences that will aide in development of business relations with new and existing customers.Travel/onsite visits with customers to improve relationships and expand on the company's core competencies.Uphold the companies' policies, procedures and a strong company image.Continual development of profitable owned accounts that regularly meet the owned account requirements Conduct daily follow-ups on active quotes.Order processing, expediting, and status updates.Daily management of Open Order Report.Help with market research projects.Must fully understand BFA and industry regulated Certification and Traceability Requirements.Assist with AOG duties.Maintain a culture of professionalism and quality.Knowledge, Skills and Abilities: Knowledge of company policies and procedures Knowledge of general employment laws and compliance guidelines Knowledge of computer programs including Microsoft Office applications Skill in typing and general computer literacy Skill in oral and written communication Skill in problem solving and decision making/analysis Ability to be flexible, self-directed, and motivated Ability to be patient, adaptable and maintain confidentiality especially in high-tension situations Ability to prioritize rapidly, while utilizing problem solving skills when dealing with unforeseen circumstances Ability to multitask in stressful and fast-paced environment Ability to maintain records, review documents for accuracy, organize documents, calendar and track claims Ability to communicate effectively with partners, team members, management, and others Ability to develop and leverage relationships with management and team members in order to gain support and achieve results, with attention paid to conflicting priorities Ability to support and consult with management and team members in the administration, interpretation and application of organization policies and procedures Ability to research and analyze information and make recommendations to effectively resolve problems or issues consistent with standards, practices/processes, policies and State/Federal regulations Ability to demonstrate leadership skills, professionalism and a team-driven attitude Job Type:Full-time Benefits:401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Language:English (Required) Work Location:In person.