Installer/Trainer Part Time

Job Summary Help make a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety of people in their homes. The schedule is flexible and it's the perfect position for people who like to work independently. This is a part-time position with potential for career growth and advancement. Essential Duties and Responsibilities Install and troubleshoot CaptionCall phones Courteously train customers on how to use the phone and its features Promote the CaptionCall service Create lead generation activities and generate referrals Attend and participate in trade shows and other corporate events as assigned Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events Complete service calls as assigned Accurately maintain customer records Complete required reports and submit invoices and feedback on customer interactions Retrieve and clean phones of former customers Maintain adequate inventory of equipment and supplies in order to service customers Adapt to new responsibilities as necessary Other duties as assigned Supervisory Responsibility This position has no supervisory responsibilities. Travel Requirements Travel Requirements: Less than 25% Education Minimum: High School Diploma or GED Experience Basic