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Insurance Verification Specialist / Operator

Kentucky Medical Billing Associates, Inc.
FULL_TIME Remote ยท US KY, KY, US Posted: 2026-05-11 Until: 2026-07-10
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Job Description
Job SummaryWe are seeking a proactive and detail-oriented Insurance Verification Specialist / Operator to join our healthcare team.In this vital role, you will be responsible for verifying patient insurance coverage, ensuring accurate billing information, and facilitating smooth communication between patients, billing staff, and insurance companies.Your expertise will help streamline the insurance verification process, reduce claim denials, and enhance patient satisfaction.This position offers an exciting opportunity to contribute to a dynamic medical environment where precision and efficiency are key to delivering exceptional care.Responsibilities Conduct thorough insurance verification by contacting managed care organizations, insurance carriers, and third-party payers to confirm patient coverage details.Maintain compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations by safeguarding patient confidentiality during all verification processes.Update and billing software with insurance changes to ensure all active policies are accurately reflected.Provide excellent customer service by communicating clearly with patients regarding their insurance coverage and addressing any questions or concerns promptly related to a patient balance or making a payment on their account.Requirements Strong knowledge of managed care plans, insurance verification procedures.Experience working with insurance companies or third-party payers is a plus.Excellent organizational skills with attention to detail in verifying information accurately under tight deadlines.Ability to navigate electronic health records (EHR) systems and billing software efficiently.Effective communication skills for interacting professionally with patients, billing staff, and insurance representatives.Join us in making a difference by ensuring seamless insurance processes that support quality healthcare delivery! Job Type:Full-time Pay:$14.00 - $16.00 per hour Expected hours:40.00 per week Benefits:401(k) 401(k) matching Dental insurance Health insurance Paid time off Work Location:In person.