Intake Coordinator

Fred Finch Youth & Family Services is a great place to work.Year after year, our employees make the difference in helping those with mental health issues.Our team is currently looking for an Intake Coordinator, whether you are just starting your career or a seasoned professional, you'll be able to find the right spot to help others.Pay/Benefits at a Glance:Pay range is between $70,304 - $89,434.15 per year.The actual compensation will be determined based on experience and other factors permitted by law.21 PTO Days per year 9 Nationally Observed Holidays 401k matching up to 6% Up to $10,000 in the Degree Assistance Program Affordable monthly health care premiums To learn more about our full benefits package, click here Our Culture and Mission:We envision Fred Finch as a healing-centered organization where our diverse staff at all levels feels at home.We are committed to creating an environment where employees can thrive, grow, and explore opportunities.Together, we actively work on diversity within our organization and the communities we serve.Fred Finch Youth & Family Services partners with individuals and communities to provide culturally responsive services that cultivate mental and physical resilience and wellness.Fred Finch Youth & Family Services partners with individuals and communities to provide culturally responsive services that cultivate mental and physical resilience and wellness.What You Will Do:The Intake Coordinator manages the participant referral and admission process in consultation with the Program Director, Residential Manager, and Program Clinical Supervisor.The Intake Coordinator serves as the primary point of contact for referral sources seeking services from FF residential programs in Northern and Southern California.The Intake Coordinator manages and oversees all aspects of the intake process including initial contact, screening, ensuring eligibility, gathering documentation (i.e.clinical history, placement history), coordinating with referral sources (i.e.counties, regional centers), educating families, and onboarding clients into the program, all while maintaining strict confidentiality and adhering to regulations.The Intake Coordinator will interact with staff, participants, and the community in a personable, professional, and helpful manner.The Intake Coordinator participates in other duties as required by the Residential Manager, Program Director, and/or to meet operational needs of the program.Qualifications:Skills, Knowledge & Abilities:Ability to work independently, exercising discretion and independent judgement with respect to matters related to programmatic functions.Strong interpersonal skills and the ability to deliver high customer service standards to participants, families, referral sources and other community partners.Detail and task orientated with the ability to manage multiple sources of information.Collaboration with multi-disciplinary teams.Education:B.A.Degree in a social sciences field Although not required, the following education and training typically demonstrate skills, abilities and knowledge required for this position:Meet the minimum training and experience requirements of CA's Division of Community Care Licensing.Demonstrated baseline knowledge of third-party payer systems (i.e.managed care plans, county contracts, regional center funding) preferably in a residential setting.Experience with electronic health records preferred.Experience:In addition to the education requirement the following experience is required:A minimum of two (2) years' experience in the residential and/or mental health field A minimum of one (1) years in an administrative position.Join our team as:Intake Coordinator Fred Finch Youth & Family Services (FF) is an Equal Opportunity Employer.FF does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.All employment is decided on the basis of qualifications, merit, and business need..