Job Description
Intake Coordinator Phillips Law GroupPhoenix, AZ, US Description Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake coordinator to take our client relations to the next level and manage our growing caseload.Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need.You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in our client's lives every day.If this sounds like a job you'd love, apply now.Responsibilities You will interview potential clients on the phone, over e-mail, and through text messaging You must be extremely organized, confident, and comfortable speaking on the phone You will be using our law firm software and all Windows programs (Outlook, Word, Excel) We expect our candidates to be tech-savvy and willing to learn our systems Qualifications Previous experience with CRM and case management software is desired but not required A high school diploma or GED is a requirement:Bachelor's degree is a plus Proficiency with Microsoft Office products, especially Microsoft Excel Strong ability to communicate eloquently and empathetically a must Sales or customer service experience is highly valued Previous legal experience is a plus Strong computer and data entry skills Bilingual is a plus Candidates must be able to work 8-hour shifts between the hours of 12:00 pm and 9:00 pm.This includes weekends and holidays.Compensation $22 per hour About Phillips Law Group Our team is dedicated to winning our clients' cases and we take pride in working hard to achieve the best possible results.Over the years Phillips Law Group/Dayes Law Firm has earned a stellar reputation throughout Phoenix, Arizona, and beyond.We are leaders in the Arizona business world and giving back to our local community is very important to us.We offer:Employer-paid Medical insurance Matching 401K Employer-paid Life Insurance Dental Vision Paid Time Off Paid Holidays Pay:From $22.00 per hour Benefits:401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location:Hybrid remote in Phoenix, AZ 85012.