Job Description
About The Lisinski Law Firm Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and "Changing as Many Lives as Possible." About the Role The Intake Specialist performs the initial consultation with our clients to determine which of our services best fits their specific situation. This role involves gathering information, assessing client needs and ensuring a smooth entry into the firm. The Intake Specialist plays a crucial role in driving revenue by delivering the highest quality service to our clients. Your Key Contributions Learn, memorize, and research the case types we offer at the firm based on Attorney's guidelines. Conduct one-hour interviews with potential clients and initiate a potential case type based on the Attorney's direction, training, FAQ documents, and other communications. Lead Interviews with approved sales scripts and empathy to build rapport with potential clients. Review case pricing with clients and determine their best payment option to start a potential case type. Involve the Intake Manager or Intake Assistant Manager to approve manager specials or payment plans. Educate clients on the benefits of partnering with our firm and the payment options available to them. Convert potential leads into admitted clients based on benefits and values of each case type. Schedule and follow up with all leads that have potential case types to clarify information, answer questions, and encourage engagement with the firm. If eligible,