Job Description
Location: In-Office, NYC or Chicago Job Type: Full-time, Summer Internship Pay: $25-$35 / hour About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. Job/Role Description: We are seeking two AI Native Process Automation Interns who are mission-driven, and desire to be a part of an AI-enabled healthcare services company at a fast growth rate. The ideal candidate has proactively taken time in school independent of coursework to learn and experiment with Claude Code, OpenClaw, and other AI-powered "vibe coding" platforms to automate workflows and improve operational efficiency. Successful Interns will demonstrate a strong growth mindset, balancing strategic thinking with hands-on execution. They should be comfortable navigating ambiguity, learning quickly, and identifying practical ways AI can streamline and optimize business operations. This role will partner cross-functionally across multiple departments to support the identification, design, and implementation of automation opportunities for high-volume operational processes — beginning with foundational workflows such as travel coordination and scheduling, and expanding into broader operational and process optimization initiatives as the internship progresses. Key Responsibilities: An ideal candidate will have systematic methodology to define and solve problems. Ability to mirror software engineers in being comfortable to learn quickly, navigating ambiguity, and using technology to create practical solutions. Ability to take one process and automate or streamline it using AI. Support the design, testing, and optimization of AI-enabled workflows and business process automations across operational and corporate functions Partner cross-functionally with: Operations, Product, HR, Clinical, and leadership teams to identify repetitive workflows and opportunities for automation and efficiency gains Assist in evaluating and implementing AI tools, automation platforms, and workflow solutions to improve scalability, accuracy, and productivity Conduct research on emerging AI technologies, automation trends, and best practices relevant to healthcare operations and business functions Document current-state processes and help design future-state AI-native workflows and operational playbooks Analyze workflow performance metrics, identify bottlenecks, and recommend process improvements using data-driven insights Build and maintain process maps, SOPs, trackers, dashboards, and automation documentation to support operational consistency and knowledge sharing Support implementation and change management efforts for new AI-enabled processes, systems, and tools Collaborate with stakeholders to gather requirements, test automation workflows, and ensure solutions align with business and user needs Assist with prompt engineering, workflow experimentation, and optimization using AI tools such as ChatGPT, Claude, Gemini, or other automation platforms Contribute to a culture of continuous improvement, innovation, and operational excellence within a fast-paced healthcare technology environment Requirements: Must be currently enrolled in or pursuing a Bachelor's or Master's Degree at an accredited University or College (Full-Time or Part-Time) Experience in Claude Code, OpenClaw, and other AI-powered "vibe coding" platforms to automate workflows and improve operational efficiency. Interest in healthcare, AI, or technology-driven business Ability to thrive in a fast-paced, ambiguous environment Strong analytical, organizational, and problem-solving skills Demonstrated leadership, initiative, and collaboration skills Excellent written and verbal communication abilities Preferred Mission-Oriented: An ideal candidate will start the internship understanding what the mission of our company is and really connect