Job Description
Description OVERVIEW OF POSITION Investment Manager over 200, also known as a Property Manager, is responsible for effectively managing and coordinating all persons, activities, and available resources in order to accomplish property objectives as set forth by the property supervisor and property owner, and in a manner consistent with Integrity Asset Management’s standards and expectations for a property that has over 200 units. Responsibilities include but are not limited to the following: VALUES We expect that all new Team Members follow Integrity’s vision for creating great living experiences. These values are: Safety Basics : Practice safe behavior in everything I do. Take action to always put safety first. Speak up to ensure the safety of others. Courtesy Basics : Project a positive image and energy. I am courteous and respectful to Team Members, Residents and Guests. Go above and beyond to exceed Resident and Guests expectations. Show-Ready Basics : Ensure my area is Show-Ready at all times. Ensure I and my Team Members are Show-Ready at all times. Efficiency Basics : Perform my role efficiently so Residents and Guests get the most out of their experience. Team Member Basics : I am key to Integrity’s success. By believing in the vision and demonstrating the values consistently, I create great living experiences which achieve the desired business result. ORGANIZATIONAL RESULTS Oversees, manages and motivates property managers and staffs in charge of daily operations. Demonstrates commitment to meet or exceed expected goals, both individually set and corporate driven. Performs work in a professional manner while meeting deadlines. Makes decisions and/or uses resources with full consideration of cost impact on division & budgets; manages own time effectively; demonstrates ongoing attention to new technology & methodology that will eliminate waste and/or add cost benefit to current processes and procedures. Schedules coverage at properties when staff members are out for the day. Reports weekly to upper management on issues pertinent to assets. Performs and/or assist with special projects as needed by upper level management. Hires, trains, develops and supervises on-site staff. Provides staff with adequate tools to do their jobs, including coordinating and conducting initial and ongoing training. Ensures that the property is properly staffed at all times. Is accountable for overall profitability of the property by closely monitoring property’s financial performance (including income, NOI, expenses and collections) and ensuring that legal/regulatory provisions, lender requirements, budgetary goals, and ownership objectives are met. Develops business plan, annual budgets, long-range capital improvement plans, and staffing plans for the property to be presented to upper management for approval. Analyzes financial statements and makes necessary operating adjustments/recommendations to improve the revenue stream and cost efficiencies. Anticipates and corrects financial performance problems. Works closely with the Accounting Department to analyze and resolve financial questions; prepares written corrective action plans when appropriate. Ensures that all rents are collected when due and posted in a timely manner. Ensures that all bank deposits are made immediately and deposits are reported to corporate on a daily basis. Ensures that move-outs are conducted timely and collection efforts are made to ensure residents clear ledger prior to move-out. Ensures that capital items are completed as needed within budgeted parameters in a timely manner. Reviews monthly financial statements and ensure that all necessary measures are in place to achieve or improve upon the stated goals. Reviews Delinquency, Occupancy and Property Inspection Reports in order to make necessary decisions for the property. Discusses traffic reports and ensuing advertising recommendations with upper management. Analyzes current advertising against the market conditions along with the Traffic Reports. Reviews market surveys and adjust rent schedules as necessary. Performs evictions, utility cut-off and landlord liens as required on delinquent rents. Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Approves and submits all invoices to corporate for payment. Responsible for the maintaining, safeguarding and reconciliation of petty cash assigned. Physically walks and inspects property on a regular basis and ensures the condition of vacant apartments. Responsible for ensuring that ready product is available at all times for viewing by prospective residents by directing maintenance madeready staff to prepare units. Responds to resident inquiries, com