Job Description
This recruitment will establish an employment list to fill current and any future vacancies within the Tulare County Information and Communications Technology Department located in Visalia. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Typical Duties Collaborate and act as liaison with client, continuously refining relationship, mitigate IT issues and request. assist with development of the IT budget for assigned agency, department or unit. liaison with client, IT and client’s third-party vendors, assist/coordinate communication between assigned agency, department or unit. lead change management discussions with client. recommend implementation best practices using IT products and services. For a full list of duties for this position, IT Client Specialist Level I. For a full list of duties for this position, IT Client Specialist Level II. Minimum Qualifications Minimum qualifications are used as a guide for establishing the education, training, experience, specials skills, and/or license which are required and equivalent to the following. Education: Graduation from an accredited college or university with a bachelor’s degree in Computer Science, Management Information Systems, Business Administration or related college degree. Education Equivalency: In lieu of the education requirement, four (4) years of work experience in a computer-related field will be accepted. Experience: One (1) year of experience in business analysis and documentation activities, project administrative support, or work experience on cross-functional teams. In addition to the education requirement for the I Level, Level II requires: Three (3) years of experience in business analysis and documentation activities, project administrative support, or work experience on cross-functional teams. Knowledge of: Current business and technical processes of the assigned agency, department or unit. Terminology or nomenclature relevant to today’s computer industry; proficient knowledge of current computer equipment and software and its use. Business process flow, network and application topology diagrams. Effective training technique, including curriculum development, application of multiple. Skill/Ability to : Successfully demonstrate strong written and verbal communication skills. Demonstrate sound task management skills and analytical ability. Successfully manage multiple concurrent assignments; effectively prioritize and execute tasks while under pressure. Attention to detail and organizational skills. DESIREABLE EMPLOYMENT STANDARDS Certified Business Analysis Professional (CBAP CLIENT CONSULTANT) training; Certified Associate in Project Management (CAPM) training; Certified in Information Technology Service Management (ITIL Foundation v3); Knowledge of project management principles and practices; Knowledge of business development strategies and practices. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 7 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision and life). This benefit is pro-rated and paid on a pay period basis (24 pay perio