Job Description
Overview YourIT in Oklahoma City is on the hunt for a full-time On-Site IT Support Ninja.Ideal for those who love a mix of on-site and help desk, love problem-solving, including hands-on client interaction, and hardware troubleshooting and installation.Candidates should be excited about new tech releases, enjoy facing new challenges every day, and thrive in a team-focused, fun environment.If you consider yourself an amazing technician, excellent communicator, committed to exceptional customer service who's ready to enjoy both the technical challenge and client satisfaction, YourIT is your place to be.Who We Are:Purpose:We are here to improve people's lives.We help businesses create and implement a technology strategy that fits their needs.Core Value:Do the right thing.Respect and support those around you.Practice Kaizen.Have fun.Be compassionate What We Offer:Excellent compensation - $55,000 - $65,000 / year Paid Time off and health insurance Opportunity for hybrid work from home after the initial training and four-week onboarding period However, this position requires in-person client visits within the OKC Metro area.Applicants must be local and able to travel to client offices in the metro area daily.Ongoing training and development, and opportunities for future advancement Intentional onboarding process and ongoing performance evaluations for success A culture that appreciates each member of our team Roles and Responsibilities:Client Engagement:Elevate client experiences, turning them into advocates On-Site Support:Be the primary field technician assisting clients with troubleshooting and installation of a wide variety of needs, including servers, networking, PC installation, printers, and other equipment.Technical Support:Take Help Desk calls occasionally as needed in a roll over or overflow capacity, Continued Learning:Constantly grow both technically and personally Required Competencies:System Administration:Exposure to and basic knowledge of Windows servers and desktops, and experience working in a B2B setting.Networking & Platforms:Essential knowledge of networking, with the ability to install and troubleshoot basic small business networks, Problem-Solving:Exceptional problem-solving abilities with adaptability and quick learning.Professionalism:High standards in task execution, collaboration, and relationship building.Strategic Thinking:Balancing big-picture thinking with attention to detail Ability and space to work remotely, if desired.Perks:Health insurance Dental and vision insurance Matching 401k Get your birthday off An easy-going environment and culture (we all enjoy what we do) A Proactive Approach to Ongoing Training to help you develop life-long skills.Job Type:Full-time Pay:$55,000.00 - $65,000.00 per year Benefits:401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Experience:networking:3 years (Preferred) Windows Server:3 years (Preferred) Work Location:In person.