Job Description
JOB Recruitment is now open for the opportunity to become an IT Intern with the Information and Technology Department at the City of Lake Stevens!This program is designed to provide you with valuable experiences, practical knowledge, and the chance to make a meaningful impact. We are committed to helping you develop your skills, grow as future leaders, and build a brighter future for Lake Stevens.Why become an Intern here at the City of Lake StevensThe City of Lake Stevens offers various opportunities to become involved in local government, providing invaluable hands-on experience in services within the public sector. As an intern, you will work closely with city leaders to gain insight into how decisions are made and implemented within a growing community. You’ll have the chance to make a significant impact on projects that benefit residents, ranging from infrastructure development and environmental sustainability to asset management and public administration. Additionally, the internship provides excellent networking opportunities and the chance to develop the necessary skills for your future career. You can find everything you need to know in our Internship Program Handbook linked here.We are seeking a motivated and detail-oriented intern to support the design, development, and enhancement of automated workflows within Microsoft 365. The intern will work with Microsoft 365 technologies—including Document Processing Services for Microsoft 365/Content AI, Power Automate, Power Apps, SharePoint, and PowerShell—to create intelligent, self-service content solutions that automate metadata generation, generate content reports, and enable end-users to request updates, features, reports, and other SharePoint configurations. This role combines intelligent content automation with administrative scripting and user-facing workflow design to reduce manual effort, streamline operations, build scalable digital workflows, and improve operational efficiency across the organization.WHAT YOU’LL GAIN: Hands-on experience with Microsoft 365 automation technologies including Document Processing Services for Microsoft 365/Content AI, Power Automate, Power Apps, PowerShell, and SharePoint administration.Real-world experience building solutions used daily by business users.Exposure to automation, scripting, version control, and enterprise workflow standards.Mentorship and guidance from experienced IT professionals.A portfolio of impactful, resume-ready automation and process-improvement projects. EXAMPLE OF DUTIES KEY RESPONSIBILITIES: Document Processing & Content Automation: Build, train, and maintain document processing models (classification, extraction, understanding) using Document Processing Services for Microsoft 365/Content AI and related tools.Develop automated workflows using Power Automate, SharePoint, and other Microsoft 365 services to reduce manual data entry and streamline content operations.Create modern templates, content types, and document assembly solutions to drive standardization and improve user experience.Analyze existing manual workflows, identify automation opportunities, and design scalable, repeatable improvements.Document processes, test changes, and support deployment and ongoing optimization of solutions.Self-Service Solutions & Administrative Automation: Create user-friendly self-service interfaces using Power Apps, SharePoint, Copilot, or similar native tools to collect information and trigger automated processes.Develop repeatable PowerShell scripts to automate administrative tasks such as SharePoint site creation, permission configuration, and metadata setup.Integrate these scripts into automated workflows using Power Automate, Copilot, or other Microsoft 365 orchestration tools.Build workflows for common requests (e.g., external collaboration sites) that collect required inputs—such as site details, requested features, external users, and permissions—and execute the request automatically.Apply good software development practices including version control with Git, code commenting, documentation, and structured testingOTHER ESSENTIAL DUTIES AND RESPONSIBILITIES -- Essential duties and responsibilities may include, but are not limited to, the following: Develop and maintain city Information Architecture and Metadata Schema. Support management of content systems and asset libraries i.e. lists, libraries, permissions, site design (e.g., SharePoint), ensuring version control, scalability, and reusability. Audit Entra security groups to standardize membership types, naming conventions, and usage. Develop and maintain documentation, knowledge articles, and change records. Document administrative procedures, create internal knowledge base content, and train IT staff on M365 features as needed. Troubleshooting user issues and providing technical support. Identify ways to update SharePoint pages using modern web parts, layouts, and templa