IT Operations Technician

Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Job details Manufacturing company in Bloomingdale, IL is seeking a Reliability Engineer full time! Solid Production and Warehouse exp. is a MUST! This Jobot Job is hosted by: Marcus Curiel Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary: $85,000 - $100,000 per year A bit about us: Seeking an IT Operations Technician who thrives on being embedded in the action directly within our production and warehouse environment. This is a high-impact, hands-on role built for someone who obsesses over system performance, operator experience, and eliminating friction at every level. Why join us? Strong company culture. Competitive compensation package – base + commission. Comprehensive employer-paid benefits package. Professional development and growth opportunities. Job Details IT Operations Technician-full-time, on-site position based in our Bloomingdale, IL and St. Charles facilities Own the operator experience by ensuring every interaction with technology is frictionless, intuitive, and efficient. Minimize time spent on screens and maximize production output. Design and maintain error-proof (Poka-Yoke) systems that make it impossible for operators to select incorrect recipes or input wrong data. Accuracy should be the only possible outcome. Ensure consistency in UI/UX across all tablets and stations, reducing cognitive load and enabling seamless operation across the floor. Maintain the integrity of Work Order logic, ensuring the correct recipes are automatically triggered for each job. Own the “handshake” between database systems and production equipment, guaranteeing 100% reliability in communication and execution. Perform regular floor walks to verify that machines are executing instructions correctly, including templates, lot codes, and configurations. Ensure closed-loop, bi-directional data flow between equipment and systems, confirming real-time feedback and tracking against active work orders. Administer Mobile Device Management (MDM) systems to enforce strict kiosk-mode environments on operator tablets. Ensure devices are locked down to only essential functions—eliminating distractions, preventing misconfiguration, and maintaining system integrity. Proactively identify and eliminate any operational friction or manual workarounds that slow down production. Adopt a “zero-touch” mentality—automating processes wherever possible to streamline workflows and improve efficiency. Respond with urgency to system failures, data mapping issues, or work order disruptions to prevent downtime and maintain production continuity. Goals of the role: Seamless, “one-click” work order execution across all production lines Near-zero downtime caused by system or data failures A fully error-proofed operator experience with minimal intervention required Reliable, real-time communication between systems and production equipment Continuous identification and elimination of inefficiencies across the operation Required Experience 3–5 years of experience in Industrial IoT, systems integration, or similar environments Strong experience managing integrations between databases and industrial hardware Deep understanding of industrial networking within high-interference warehouse environments Experience working in high-pressure, uptime-critical environments where downtime has immediate operational impact Background in reliability engineering or environments requiring near-perfect system consistency Experience with MDM platforms and device governance in operational settings Familiarity with production equipment such as CIJ printers, labeling systems, or checkweighers Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with crimina