IT Project and Change Manager

Job no: 558043 Work type: Management (MPP) Location: Chancellor's Office Categories: MPP, Administrative, At-Will, Full Time Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Project and Change Manager . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $129,888 per year, commensurate with qualifications and experience. Work Arrangements Flexibility to telecommute two days a week, with three days on-site at the main headquarters in Long Beach, California. Premium Benefits Comprehensive Health, Dental, and Vision Benefits Generous vacation plan 15 paid holidays a year Tuition waiver education program (also applies to eligible family members) Membership in the California Public Employees Retirement System (PERS) More details here: Comprehensive Benefits Package Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an IT Project and Change Manager to integrate project management and change management disciplines to deliver strategic initiatives that achieve measurable results, strengthen organizational readiness, and drive operational efficiency across the Chancellor’s Office and 22 campuses. With a focus on leveraging industry’s best practices, PCMO standards, and innovative methodologies, the IT-PMCM drives accountability, fosters meaningful stakeholder collaboration, and champions a culture of adaptability and continuous improvement. By addressing the evolving needs of higher education, this role plays a critical part in advancing CSU’s mission, strengthening institutional effectiveness, and enhancing student success. Responsibilities Under the general direction of the Director of Project and Change Management Office , the IT Project and Change Manager will perform duties as outlined below: Project Management for IT and Systemwide Initiatives: Manage IT projects and systemwide initiatives to align with CSU’s mission and strategic goals. Develop detailed project plans that define scope, timelines, budgets, resources, and risk mitigation strategies. Monitor project progress to ensure timely delivery, budget adherence, and quality standards. Identify and resolve project risks and issues using mitigation strategies and contingency plans. Conduct project closeout activities, including lessons learned sessions and post-implementation reviews. Collaborate with cross-functional teams to operationalize project deliverables and integrate them into business workflows. Update project documentation in the Project Portfolio Management (PPM) system regularly as per PCMO standards. Integrated Change Management for IT Projects and Systemwide Initiatives: Design and implement change management strategies to ensure successful adoption of IT project outcomes. Conduct impact analyses and readiness assessments to identify and address challenges. Develop and execute communication plans, training sessions, and readiness initiatives to support organizational changes. Track and report change adoption metrics to leadership to evaluate effectiveness. Align change management activities with ITS compliance protocols and change control processes. Stakeholder Engagement and Communication: Build and maintain strong relationships with stakeholders across campuses and the Chancellor’s Office. Facilitate workshops, feedback sessions, and stakeholder collaboration to ensure alignment and resolve conflicts. Prepare and distribute updates, reports, FAQs, and meeting summaries tailored to stakeholder needs. Act as a liaison between technical teams and business units to ensure shared objectives and clear communication. Promote transparency by providing accessible and effective project communications. S