IT Support Engineer I Hybrid, Remote & Onsite

A leading managed services provider in Cincinnati is seeking a Support Engineer I to deliver technical support by phone and through a ticketing system, while working on-site as needed.The role involves documenting daily activities, ensuring service levels are met, and troubleshooting various technical issues including Active Directory and networking basics.Ideal candidates should show strong technical skills and a commitment to customer satisfaction, with an emphasis on collaborative team effort in a supportive work environment..