Job Description
Who We AreAt Coastal Computer Consulting, we're building something worth being part of.We're a tight-knit, mission-driven team that takes pride in delivering exceptional IT support to our clients.We're growing with intention, and this hire is a key part of that.The Role We're looking for a sharp, self-motivated IT Support Technician who thrives on solving problems and genuinely enjoys helping people.You'll be the person clients count on and you'll take that seriously.What doing this job well looks like:Resolving 90%of client issues on first contact Maintaining a 98%client satisfaction rating Hitting monthly goals with integrity, not shortcuts Supporting hardware and software across Windows and macOS environments Working confidently in Google Workspace and Microsoft 365 What You Bring 5years of hands-on experience in IT support Strong knowledge of operating systems, networks, and business software Clear communication and solid documentation habits A proactive, client-first attitude Ability to lift and carry equipment up to 75 lbs What We Offer $50,000 - $60,000 per year Paid time off Health insurance coming as we grow Monday - Friday, 8:30am - 5:00pm, with a structured on-call rotation shared fairly across the tech team.A team that will challenge and invest in you Who Thrives Here If you're someone who takes ownership, holds yourself to a high standard, and wants to grow with a company that rewards performance, you'll fit right in.We're not just hiring a tech, we're looking for someone who shares our values and wants to grow alongside us.Pay:$50,000.00 - $60,000.00 per year Benefits:Paid time off Application Question(s):Are you comfortable participating in an on-call rotation? Do you have experience supporting both Windows and macOS environments? Are you proficient in Google Workspace and/or Microsoft 365? Experience:IT support:5 years (Required) Ability to Commute:Brunswick, GA 31525 (Required) Work Location:In person.