Job Description
Home Health Focus AI's mission is to help home healthcare professionals find meaningful opportunities that prioritize patient care. We are not a staffing firm or agency. Home Health Focus AI does not hire for these roles—we identify and verify them from care providers directly. Employer Industry: Publishing Why Consider This Job Opportunity Fully remote work opportunity for candidates residing in NJ, NY, CT, or FL Comprehensive benefits package including Paid Time Off (PTO), health and dental insurance, and 401K Flexible schedules to promote work-life balance Supportive and collaborative work environment Opportunity to utilize and enhance customer service and problem-solving skills What To Expect (Job Responsibilities) Respond promptly and professionally to customer inquiries, concerns, and requests via phone, email, and live chat Accurately place customer orders and maintain detailed records of customer interactions Take ownership of customer issues and ensure timely, effective resolution through appropriate follow-up Work both independently and collaboratively within a team environment while maintaining a positive, professional, and enthusiastic attitude What Is Required (Qualifications) Previous customer service experience Strong computer skills and proficiency in MS Office Experience working with CRM systems Must possess excellent communication skills and a personable phone manner Ability to work flexible hours, specifically from 11:00 am to 7:00 pm How To Stand Out (Preferred Qualifications) Ability to speak Spanish is a plus #Publishing #CustomerService #RemoteWork #CareerOpportunity #FlexibleSchedule We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #HomeHealthFocusAI