Job Description
About New York Edge New York Edge (NYE) is the largest provider of school-based afterschool and summer programming in New York City, serving thousands of students annually across all five boroughs and Long Island. Our mission is to help young people discover their potential by providing programs that support academic achievement, social-emotional development, and leadership growth. Through deep partnerships with schools, communities, and city agencies, we deliver high-quality experiences that address the needs of the whole child and build pathways to lifelong success. NYE also serves as a leading Community-Based Organization (CBO) in the NYC Community Schools initiative, partnering with school leadership to coordinate integrated supports such as expanded learning, family engagement, and wellness services to ensure students and families have access to comprehensive school-based resources. _____________________________________________________________________________ Position Overview New York Edge is seeking a Junior Salesforce Developer to support the ongoing administration, development, and enhancement of our Salesforce platform. This role will work closely with internal stakeholders and the Salesforce Lead to maintain system integrity, implement new functionality, and support integrations across key business systems. This is an excellent opportunity for an early-career Salesforce professional to gain hands-on experience in a dynamic, mission-driven environment while contributing to impactful programs serving NYC youth. The role is designed for growth, with increasing technical responsibility over time. Key Responsibilities Salesforce Administration & Support Assist with day-to-day Salesforce administration, including user setup, profiles, roles, permission sets, and case management Maintain data integrity through data imports, deduplication processes, and validation rules Support the creation and maintenance of reports and dashboards for program, finance, and leadership teams Troubleshoot user issues and provide timely and effective resolution Support end-user training and adoption of Salesforce best practices Automation & Development Build and maintain automation using Salesforce Flow (record-triggered, scheduled, and screen flows) Assist in the development and maintenance of Apex (triggers, classes, and asynchronous processes) Support Lightning Web Component (LWC) development for internal tools and user interfaces Participate in evaluating when to use declarative versus programmatic solutions Integrations & API Development Support the development and maintenance of integrations using REST and SOAP APIs Assist with outbound callouts, including authentication methods such as OAuth 2.0 and API keys Parse and transform JSON/XML payloads within Apex Work with middleware platforms (e.g., MuleSoft, Zapier, or other ETL tools) as needed Monitor and troubleshoot API limits, failures, and latency issues System Implementation & Enhancements Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions Assist in implementing new features, custom objects, and automation to improve operational efficiency Participate in system upgrades, release cycles, and sandbox testing Performance, Limits, and Optimization Develop solutions with an understanding of Salesforce governor limits (SOQL, DML, CPU time, heap size) Write efficient SOQL/SOSL queries and follow best practices to avoid common anti-patterns Support optimization efforts, including query performance and transaction handling Assist with implementing caching strategies where appropriate (Platform Cache, Custom Settings/Metadata) Monitoring, Debugging, and Support Troubleshoot production issues using debug logs, Apex exception emails, and system monitoring tools Identify root causes of failures across integrations, automation, and data processes Provide Tier 2 support for Salesforce-related incidents Proactively identify system health risks and improvement opportunities Documentation & Engineering Standards Maintain technical documentation for data models, integrations, and automation logic Follow established SDLC and change management processes Contribute to internal best practices for naming conventions, code structure, and deployment procedures Required Qualifications Bachelor's in Computer Science or related field. 1–3 years o