Job Description
Administrator, Technical Support Production POSITION PROFILE May do one or more of the following for high-end equipment (segment 5+); roll-fed press operation, copier operation, bindery, fulfillment, QC, final check, pickup/delivery, facility maintenance, mailroom duties. This is an allocated position and exists only when business needs warrant it and must be approved by the Regional Director of Services. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities Follows Ricoh Service Excellence performance requirements. ?· Responsible for any or all of the following functions including copy and mail center services, convenience copier fleet management, and various support services. ?· Maintenance and operation of high-end production equipment, such as roll-fed continuous production systems. ?· Responsible for the set-up, calibration, and performance of the equipment. ?· Achieves customer satisfaction by consistently preparing, inspecting, compiling, and assembling projects accurately in a timely manner. ?· Meets deadlines by working at a quick & steady pace while still maintaining quality/error free work. ?· Achieves Time Productive statistics by meeting standards established by the facility. ?· Maintains all required reporting tools. ?· Demonstrates the ability to calibrate equipment by producing likeness in color and quality as required matching originals. ?· Demonstrates the ability to transfer files electronically by sending files from the network to color equipment. ?· Produces "error-free/perfect work" by demonstrating the operational knowledge of the use of the duplication equipment used in the location. ?· Maximizes print performance as workflow permits, by simultaneously performing a minimum of two functions on print equipme