Job Description
Why UKG At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. We are seeking an experienced AI Engineer to design, build, and scale AI-driven solutions and autonomous agents that integrate with enterprise platforms such as Salesforce, ERP systems, Microsoft 365/SharePoint, and cloud services. The ideal candidate has hands-on experience delivering real-world AI initiatives, building agent-based workflows using Microsoft Copilot, OpenAI/ChatGPT, Google Agentspace, or similar frameworks, and operationalizing AI within enterprise IT ecosystems. This role will work closely with engineering, architecture, product, security, and business stakeholders to translate business use cases into production-ready AI solutions with appropriate governance, scalability, and security. Key Responsibilities AI Solution Design & Development Design, develop, and deploy AI agents that automate, orchestrate, or augment business workflows across enterprise platforms Build agentic workflows using tools such as: Microsoft Copilot Studio / Azure OpenAI OpenAI (ChatGPT / Assistants / GPT APIs) Google Agentspace / Vertex AI LangChain, Semantic Kernel, or similar orchestration frameworks Implement multi-step reasoning, tool calling, retrieval-augmented generation (RAG), and deci