Job Description
Now Hiring: Front Desk / Client Care Coordinator Location: Dallas, TX (near Trinity River/Oak Cliff) Role: Full-Time "Command Center" of Our Facility About Us: At Smart Dog Dallas , we believe dogs are social beings who deserve a safe, happy, and healthy environment. As an owner-operated facility specializing in open-play daycare, boarding, and training, we are the "smarter" way to do dog care. We’re looking for a highly organized administrative whiz to be the face of our facility for both our human clients and their furry family members. Key Responsibilities: Customer Experience: Act as the first point of contact—greeting clients, answering phones, managing emails, and giving facility tours. The Command Center: Manage the daily schedule for daycare, boarding, and training appointments with high precision. Safety First: Maintain detailed health and vaccination records for every dog in our care to ensure a safe environment. Dog Logistics: Handle dogs safely during check-ins and check-outs, including proper door control and leash handling. Facility Pride: Keep the lobby and front desk organized, presentable, and sanitized. Collaboration: Work closely with our animal care team to report any health or behavior changes noticed during check-in. What We’re Looking For: The Ultimate Multi-tasker: Ability to shift attention quickly between tasks under distracting conditions without losing accuracy. The "Dog Nerd": A passion for dogs and a willingness to learn canine behavior and body language. Reliability: We need someone punctual and dependable—our pups and their parents rely on us every day! Physical Ability: Must be comfortable handling dogs of all sizes and breeds, being on your feet, and occasionally lifting up to 40 lbs. Availability: Must be able to work weekends and holidays. Perks: A fast-paced, high-energy work environment where every day is different. Work at a woman-owned, owner-operated facility that values connection and growth. Training opportunities—if you’re interested in advancing with your knowledge of animal behavior, we’re happy to assist you in getting nationally certified! Pay: $12.00 - $15.00 per hour Experience dog related business: 2 years (Required) Ability to Commute: Dallas, TX 75207 (Required) Work Location: In person