Lead Human Resources Specialist (Employee Benefits)

Summary Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a GS-0343-14 Lead HR Specialist (Employee Benefits) you will lead a team, provide expert guidance on federal benefits, oversee retirement and insurance programs, manage HR projects, and resolve complex benefits and policy issues. Duties Serves as Team Lead and subject matter expert on federal employee benefits, providing authoritative guidance on complex and sensitive HR issues. Leads, coaches, and assigns work to a team; monitors performance, ensures workload balance, and facilitates training and development. Oversees benefits programs including health and life insurance, retirement, and workers' compensation, ensuring compliance with laws and regulations. Provides retirement and separation counseling expertise, resolving complex eligibility, annuity, and benefits issues for employees and agencies. Manages and leads HR projects, including planning, execution, resource coordination, and evaluation of deliverables and outcomes. Conducts quality assurance reviews, audits, and data analysis to improve program effectiveness and ensure accurate benefits administration. Engages in business development, stakeholder consultation, and interagency coordination to expand HR services and improve program delivery. Requiremennts Must be a U.S. Citizen or National. Males born after 12-31-59 must be registered for Selective Service. Suitable for Federal employment, determined by a background investigation. May be required to successfully complete a probationary period. Candidates will not be hired based on their race, sex, color, religion, or national origin. Complete the initial online assessment and USAHire Assessment, if required. You will be required to report to an OPM assigned office. This position is not eligible for inclusion in a bargaining unit. Qualifications In order to be rated as qualified for this position, the HR Office must be able to determine that you meet the specialized experience requirement- this information must be clearly supported in the resume. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Specialized Experience For the GS 14: You must have one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-13 grade level or pay band in the Federal service (obtained in either the public or private sectors) performing ALL the following duties: Administering employee benefits programs and processed related personnel actions in compliance with policies and regulations; Resolving employee questions or issues related to benefits or retirement programs; Reviewing benefits transactions to ensure accuracy and compliance; AND Supporting HR projects or program activities by tracking work and coordinating with stakeholders. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS14 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. At OPM, we are champions of talent for the Federal Government. We lead Federal agencies in workforce policies, programs, and benefits in service to the American people. We will create a new vision of work, together, positioning the Federal Government as a model employer for past and present employees through innovation and leadership. We will build a rewarding culture that empowers the workforce to solve some of our nation's toughest challenges. The Federal Talent Management Center (FTMC) advances federal workforce excellence by delivering end-to-end talent solutions that uphold merit principles and align with Administration priorities. Rooted in a commitment to accountability and mission readiness, FTMC supports agencies through every stage of the talent lifecycle - from attracting and onboardin