Job Description
New Seasons Market began in 2000 as a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region’s farmers, ranchers, growers and makers. Today we are part of Good Food Holdings; a collection of regional specialty grocers committed to serving our communities with the highest quality of products and great service, where our goal remains the same: to build community through good food. Accordingly, we seek skilled team members who share the same commitments and who appreciate the fact that New Seasons Market celebrates diverse backgrounds and experiences. Job Title: Lead Meat Cutter Department: Meat and Seafood Job Region: Oregon / SW Washington Reports-To: Meat and Seafood Manager Exemption Status (typically): Non-Exempt Requirements: As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business. Must complete and maintain any required food and work safety trainings/certifications About the role: Processes all cuts of beef, lamb and pork products and is responsible for ordering and maintaining production schedule. Provides exceptional customer service and contributes to a positive and collaborative team environment. General Requirements: Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience. Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws. Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed. Demonstrates a solutions-oriented approach to problems or concerns. Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome. Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance. Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program. Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems. Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities. Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community. Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders. Position Responsibilities: Wraps, weighs and prices meat and seafood products according to department policy, dating and government regulations in regards to tare weights and COOL Act. Ensures all meat and seafood items are cut, trimmed, and processed in accordance to company standards. Orders meat products according to anticipated sales and seasonal needs. Maintains appropriate inventory levels to achieve sales and margin goals. Maintains professional vendor relationships. Stocks, rotates and faces cases. Adheres to Merchandising standards, category schematics, quality and expiration dates. Maintains awareness of industry trends, current ads, promotions, holidays and events. Implements plans for weekly ads, events and holidays. Assess and adjust production needs creates production scheduled based on business needs. Maintains production levels and updates to production guide. Guides the work of back up meat cutters and other department staff, including prioritizing and assigning work, training staff, and ensuring quality standards are met and tasks are completed. Ensures that excellent department conditions are maintained, including appearance, cleanliness, signage, and service levels. Receives and unloads merchandise; checks quality, count for accuracy and condition. Communicates any issues to management and merchandising team. Assists customers with product selection. Shares product knowledge with cus