Job Description
About The Role Our client is seeking a Security Surveillance Service Technician to support service and project teams by installing, maintaining, and troubleshooting advanced security systems. This role involves working with IP-based video systems, access control, and intrusion detection systems across multiple client sites. Key Responsibilities Install, service, test, and troubleshoot CCTV, IP video surveillance, access control, and intrusion systems Program and maintain networked IP video systems Diagnose and resolve issues in equipment and software with minimal supervision Perform routine maintenance, repairs, and system upgrades Provide technical support and training to clients Lead and guide junior technicians and installers in the field Ensure all work complies with safety standards and regulations Maintain high levels of customer satisfaction through professional service Required Qualifications High school diploma or equivalent (technical training preferred) 3-5+ years of experience in CCTV/IP video security, access control, and intrusion systems Hands-on experience troubleshooting and programming networked IP video systems Strong understanding of networking, infrastructure, and system configuration Ability to work independently and solve technical issues efficiently Valid driver's license with clean driving record Preferred Skills Experience with platforms such as Avigilon, Axis, Exacq, Digital Watchdog, Hanwha, or IPro Background in network support or multi-site system environments Strong communication and customer-facing skills Location Requirements (IMPORTANT) Must be based in or near East Bay / San Francisco / Livermore, CA Must be comfortable commuting daily to Pleasanton and Livermore Driving to multiple job sites is required Additional Requirements (MANDATORY) US Citizen or Permanent Resident Must pass: Background check 10-panel drug screening Motor Vehicle Report (MVR) Strong English communication skills required Benefits 401(k) with matching Medical, Dental, Vision Insurance Life Insurance and Disability Coverage Paid Time Off and Holidays Training and career development opportunities Work Environment Field-based role with travel between job sites Ability to lift up to 50 lbs and work on ladders Work in indoor and outdoor environments Job Details Job Type: Full-time Schedule: Monday to Friday (as required) Location: On-site