Job Description
About Atria: Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in New York, Palm Beach, Los Angeles (2026) or wherever you are in the world. We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases. Each member’s care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals. The Lead Server role at Atria Institute is pivotal and responsible for ensuring the Hospitality team is operating effectively as one through food and beverage knowledge, liaising the member experience from the initial greet to departure, delivering on special moments, execution, and leading the service team with clear directive with foresight and kindness. Active member presence between both floors, initiating greets to suites and departure follow through, communicating with the kitchen, server and housekeeper team on priorities and through delegation Fluid day-to-day communication between server and housekeeper teams through prioritization of tasks based on member and Institute needs Assisting in execution of curated hospitality moments based on likes, recovery and feel-good opportunities Leadership and oversight of daily member experience and operations Engage