Job Description
Senior Site Reliability Engineer, VP, P5 At Morgan Stanley, we advise, originate, trade, manage and distribute capital for governments, institutions and individuals, and always do so with a standard of excellence. We are a leading global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management (WM), and Investment Management. The Firm's employees serve clients worldwide from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that baances personal lifestyles, perspectives and needs is an important part of our culture. Position Description We are seeking for a Site Reliability Engineer with a minimum of 10 years of industry experience, preferably working in the financial IT community. The position in the WM Product Technology team is focused on delivering exceptional services to both BU and Dev partners to minimize/avoid any production outages. The role will focus on production support within the WM Product Technology automating deployments and working with the agile teams to build and support stable and reliable production systems. The ideal candidate will be passionate about automation and skilled in one of the programming language Python/PERL/SHELL, Ruby, JAVA, C# or the like. Candidate should possess a strong understanding of database concepts, job scheduler, MQ, Web services, UNIX/LINUX/Windows OS as well as experience with debugging applications. We are looking for a strong leader with excellent communications skills who is committed to continuously improving and delivering results. Candidate should be organized, disciplined, detail-oriented, self-motivated, and delivery-focused. What You’ll Do In The Role Maintain applications once they are live by measuring and monitoring availability, latency and overall system health with a focus on business activities and continuously evaluate cost and TOIL. Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, capacity planning and launch reviews. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity; includes automation for other various operational needs. Troubleshoot infrastructure issues, reviewing log files, updating documentation, and having knowledge base with resolutions Work closely with the application Development team to understand the platform and create tools/utilities to help with production management Work with upstream data providers and upstream consumers, and reducing the amount of escalation to development teams Develop scripts and assist with code changes along with operational tasks/activities. Work closely with Application Development to ensure that the support team has excellent knowledge of the application set, own and maintain support knowledgebase and documents. Use analytical skills to find trends in the environment and drive out problems. Lead effort to determine improvement areas to stabilize the plant. Identify risks and work with a sense of urgency, working within a team or independently. Test and tune network, hardware, and software configurations to maximize performance needs. Troubleshoot infrastructure issues, reviewing log files, updating documentation, and having knowledge base with resolutions Work closely with the application Development team to understand the platform and create tools/utilities to help with production management Work with upstream data providers and upstream consumers, and reducing the amount of escalation to development teams Develop scripts and assist with code changes along with operational tasks/activities. Work closely with Application Development to ensure that the support team has excellent knowledge of the application set, own and maintain support knowledgebase and documents. Use analytical skills to find trends in the environment and drive out problems. Lead effort to determine improvement areas to stabilize the plant. Identify risks and work with a sense of urgency, working within a team or independently. Test and tune network, hardware, and software configurations to maximize performance * Interface with different teams like IT Dev managers, Infrastructure teams and lead as a Subject Matter Expert (SME) for the application(s) supported. Understand the overall business flow of