Job Description
About Sage + Sound Who is Sage + Sound? We are on a mission to create a simplified path for everyone to explore wellness in a way that meets their unique physical, mental, and spiritual needs. Located in the heart of Greenwich, Sage + Sound is a wellness destination that offers a variety of curated programming, products, and self-care services aimed to elevate one’s well-being by enabling individuals to explore and simplify their own self-care routine while engaging with others who have the same goal. Why work at Sage + Sound? We Come To Work Every Day Because We Enjoy Working With Each Other And Exemplify Our Core Values In Everything We Do. These Are Our Guiding Principles That Inform Both Why We Work And How We Work As a Team. We Believe that wellness comes first for our team, our partners, and our clients. that each of us is inherently whole and capable of greatness. in a culture of kindness and respect. in assuming positive intent of others. that authenticity should be celebrated. that every individual’s contribution is equally important. What We’re Looking For The Lead Spa Attendant is essential to the operation of our studios. They serve as a cleaning and maintenance leader overseeing all housekeeping operations across the studio. With strong time management skills, they will efficiently prioritize urgent maintenance needs. As a key member of the studio leadership team, the Lead Spa Attendant will drive success through keeping equipment and studio clean. Creating an inviting space for clients, ensuring everything is in operating order, and providing excellent hospitality. What You'll Do Work with the General Manager to ensure delivery of all brand standards and initiatives for all aspects of the studio Consistently exhibit decision making and judgment based on safety, prevention, and high-quality client experiences Conduct daily walk through of the studio and adhere to daily and weekly cleaning and maintenance checklists as well as upholding brand standards Prepare studio spaces (lobby and locker rooms) before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, wiping mirrors and restocking amenities Regular deep cleaning, organization, and service of common areas, including the lobby space, treatment rooms, retail shelves, locker rooms, hallways, and storage areas Laundry services, including collecting, washing, and folding towels Repair small studio fixes in all facilities spaces Assist with communicating specific tasks or projects to the Facilities Team for a given day or shift Communicate and escalate any facilities issues to the management team Work with the General Manager to observe and communicate housekeeping team feedback and identify areas in need of improvement or staff in need of assistance or additional training. Support with facilities training for all new and existing team members Conduct regular maintenance inspections to ensure all equipment receives proper preventative maintenance on schedules created and/or previously established by the studio, standard best practices, and/or manufacturers guidelines Plan and target areas of the studio needing immediate attention or repairs and in partnership with the General Manager help coordinate the project through completion Maintain relationships with equipment technicians, contractors, and vendors Qualifications Strong hospitality skills and alignment with Sage + Sound’s Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Experience in or desire to learn about facilities management and maintenance. Exceptional cleaning skills and a clear understanding of what constitutes a clean and sanitary environment. Ability to communicate effectively and in a time-sensitive manner with supervisors, peers, subordinates, and clients. Ability to follow instruct