Job Description
What does a Leader at Crate and Barrel look like? Your strategic thinking, passion for retail and home design, and your ability to connect with people will help you to excel in a leadership role at Crate and Barrel. As a leader in our stores, you inspire and empower associates to achieve their personal and professional goals. You also create an environment where associates want to provide an exceptional store experience for all of our customers. You coach and mentor associates to develop their talents, think big, and strive toward career advancement opportunities. Your commitment to high achievement and driving results is contagious to others and motivates them to do the same. What you'll do: Leadership- Directly or indirectly lead teams of associates at a variety of levels, depending on position, in setting and maintaining sales, customer service and/or visual merchandising goals and standards for all associates Encourage and foster collaboration, cooperation, and co-ownership across all business channels Building a high energy culture of fun and engagement focused on service and results Ensure the execution and standards of the store vision and mission Job Knowledge- Establish priorities and set direction for associates in conjunction with other store leaders Ensure full understanding and awareness of all store communications including product information, current advertising, promotions and other marketing initiatives Results Oriented- Achieve established goals, identify and analyze problems, and offer solutions that produce positive results. Help to manage controllable costs, profit and loss, and maintain fiscal responsibility for the store Communication/Teamwork- Communicate with associates and other leaders on a regular basis Provide associate and customer feedback to associates and other store leaders