Job Description
The Operations Assistant will work closely with the Operations Manager to support administrative operations, office coordination, vendor follow-up, billing support, accounting coordination, onboarding logistics, scheduling coordination, and day-to-day operational needs across the firm. This is NOT a purely “creative” role. We are looking for someone reliable, detail-oriented, calm under pressure, and naturally proactive. This role is ideal for someone who enjoys: Keeping things organized Following through on details Coordinating moving parts Supporting teams behind the scenes Creating structure in a fast-moving environment Compensation: $20 - $25 hourly DOE Responsibilities: Administrative & Operations Support Assist with day-to-day office operations and administrative coordination Track action items, deadlines, and operational follow-ups Maintain internal trackers, spreadsheets, and operational logs Assist with scheduling, calendar coordination, and meeting logistics Prepare and organize operational documents and internal communications Support onboarding/offboarding processes and staff logistics Coordinate with vendors, building management, and service providers Monitor office supply inventory and operational needs Assist with office organization and workspace coordination Help ensure operational tasks are completed accurately and promptly Billing & Accounting Support Assist with client billing coordination and invoice follow-up Help monitor accounts receivable and payment status Support payment tracking and billing documentation Coordinate with attorneys and staff regarding billing-related matters Assist with data entry and administrative accounting support Help maintain organized financial and operational records Assist with expense tracking, reimbursements, and vendor invoices Support operational reporting and internal financial tracking as needed Communication & Follow-Up Send professional follow-up emails and reminders Escalate unresolved items appropriately Maintain organized communication records Assist with internal coordination across departments Qualifications: Preferred Qualities Extremely organized and detail-oriented Strong follow-through and accountability Calm, professional, and dependable Able to manage multiple tasks without becoming overwhelmed Comfortable handling repetitive administrative tasks Strong written and verbal communication skills Professional judgment and discretion Positive, team-oriented attitude Naturally proactive and solution-oriented Preferred Experience Administrative assistant, executive assistant, operations assistant, billing assistant, office coordinator, legal assistant, or similar experience preferred Experience in professional services, law firms, healthcare, finance, accounting support, or office operations is a plus Familiarity with Microsoft Office, Outlook, Teams, Excel, and task tracking systems preferred Experience with billing systems, invoicing, or accounting support is a plus Ideal Candidate The ideal candidate is someone who: Enjoys creating order and structure Notices missing details Follows up consistently Communicates professionally Takes pride in keeping operations running smoothly This role is best suited for someone who enjoys operational support, coordination, and administrative organization rather than highly sales-focused or purely creative work. About Company Founded in 2013, Sul Lee Law Firm is a business, commercial, and IP litigation law firm dedicated to providing practical, strategic legal solutions. With a growing team of attorneys and professionals, we are passionate about partnering with clients to navigate growth, manage risk, and achieve success, while cultivating a workplace that values professional excellence, diversity, and personal growth.