Job Description
This job is with Jabil, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Legal Operations Specialist Location: This role will be based on-site at Jabil's St. Petersburg, Florida corporate headquarters. The Legal Operations Specialist is responsible for the operational infrastructure that supports the Corporate Legal Department, including legal technology, contract intake workflows, repositories, reporting, and process improvement. This role owns systems administration, data integrity, dashboards, training, and administrative workflow management, and partners with attorneys and business stakeholders to improve efficiency, visibility, and compliance. This role does not provide legal advice or independently negotiate, redline, or approve substantive legal terms; substantive contract review remains with attorneys and paralegals. What can you expect to do? Own and administer legal operations tools and workflows supporting contract intake, matter routing, repositories, dashboards, and related legal technology. Manage the day-to-day administration, data quality, and user support for commercial contract databases, NDA repositories, SharePoint sites, signature tools, and other legal department systems. Develop, maintain, and improve intake processes, workflow rules, standard operating procedures, and documentation for Commercial Legal and related partner functions. Create, maintain, and analyze metrics, dashboards, and reports on workload, cycle times, turnaround, repository quality, and other key performance indicators. Partner with attorneys, paralegals, and business stakeholders to identify process bottlenecks and implement scalable solutions that improve efficiency and consistency. Support legal technology enhancements, including testing, requirements gathering, user acceptance testing, training materials, rollout support, and ongoing adoption efforts. Maintain department knowledge resources, templates, process guides, shared sites, and reference materials in coordination with legal subject matter owners. Coordinate the administrative aspects of NDA and contract workflows, including status tracking, queue management, repository filing, metadata accuracy, and escalation routing. Support billing and vendor-management processes, including legal invoice workflow administration, billing guideline checks, and reporting through approved systems. Partner with IT, procurement, compliance, privacy, and other internal teams on access, records, retention, integrations, and process governance matters. Support audits, compliance requests, and internal reviews by ensuring complete and accurate records, process documentation, and retrievable reporting as needed. Perform other duties and responsibilities as assigned. What is the experience needed to be successful in this role? Bachelor's degree preferred. 2-3+ years of relevant experience in legal operations, contract operations, CLM (Contract Lifecycle Management) administration, legal technology, or a comparable role required. Demonstrated experience administering legal or contract-management tools, repositories, reporting environments, or workflow systems required. Experience building metrics, dashboards, reports, or process documentation for legal or business stakeholders required. Experience supporting technology-enabled process improvement, training, system rollout, or change management initiatives preferred. Experience in a global corporate, manufacturing, or other high-volume commercial contracting environment preferred. What are the best skills and experience? Strong process design, systems thinking, and operational problem-solving capabilities. Ability to manage data accurately, maintain clean repositories, and translate operational information into useful reporting. Strong project coordination, follow-through, and organizational skills, with the ability to prioritize multiple requests effectively. Clear written and verbal communication skills and the ability to work effective