Job Description
Overview United Record Services are experts in litigation support services. We pride ourselves in our ability to provide secure, reliable and affordable records retrieval, deposition for written questions and an online repository which is accessible to our clients via online portal 24/7. We are able to create customized service tailored to our clients needs. We are seeking a full-time records clerk to join our growing team. Customer service experience is a huge plus. The ideal candidate and wants to work. I am looking for someone who can be professional yet aggressive when needed on these phone calls. Job Description This is a full time position Monday-Friday 8am-5 pm in office. Attendance is mandatory, timeliness and reliability are very important. Call and establish the lines of communication with clinics based on order priority Make regular and persistent phone calls and/or other means of contact with each clinic to complete each order timely Escalate the level of communication (intensity) with clinics as order approaches due date and send proper notices to each location Strong verbal, written, and phone communication skills Proficient computer skills; ability to navigate through the Internet, MS Office, Adobe, and Outlook Outstanding interpersonal skill with, peers, superiors, customers, and vendors Ensure compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records. Pay: $15.00 per hour People with a criminal record are encouraged to apply Work Location: In person