Job Description
Job Description Position: Head Spa Therapist / Spa Associate Location: Sense Head Spa – Mountain View, CA Job Type: Full-Time / Part-Time About Us Sense Head Spa is a luxury wellness and scalp care spa dedicated to providing a premium relaxation experience through personalized scalp treatments, exceptional service, and a tranquil environment. We pride ourselves on creating a high-end experience where every client feels valued, pampered, and cared for from the moment they walk through our doors. Responsibilities Provide luxury head spa and scalp treatment services with professionalism and attention to detail Create a welcoming, elevated, and personalized experience for every client Build strong client relationships through excellent hospitality and communication Educate clients on scalp health, wellness, and recommended treatment plans Confidently recommend and sell spa packages, memberships, retail products, and upgraded services based on client needs Cater to clients in a polished and luxury-focused manner, ensuring comfort and satisfaction throughout the visit Maintain cleanliness, sanitation, and presentation of treatment rooms and spa areas Assist with client check-ins, appointment flow, and overall guest experience when needed Work collaboratively with the team to uphold the spa’s luxury service standards Qualifications Experience in spa, salon, beauty, wellness, or hospitality industry preferred Strong customer service and sales skills Passion for luxury client care and wellness experiences Professional appearance and positive attitude Ability to multitask in a fast-paced but relaxing spa environment Weekend and flexible availability preferred Cosmetology or esthetician license is a must (if applicable) Ideal Candidate The ideal candidate is warm, polished, detail-oriented, and passionate about delivering exceptional luxury service. They are comfortable recommending treatments and packages, building client trust, and creating memorable experiences that encourage repeat visits and long-term client relationships. Benefits Competitive hourly pay + tips + commission opportunities Bonuses for package and membership sales Employee discounts on products and services Flexible scheduling Training and growth opportunities Supportive and upscale work environment How to Apply Please submit your resume along with a short introduction about your experience in customer service, wellness, beauty, or luxury hospitality.. Job Types: Full-time, Part-time, Temporary Pay: $20.00 - $40.00 per hour Benefits Flexible schedule Work Location: In person