Job Description
Line Service Professional Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. The Line Service Professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department. Responsibilities and Duties Aircraft movement, placement, fueling, and storage Fuel movement- quality control, disposal, and paperwork Daily check and upkeep of crew cars and vehicles Facility maintenance and upkeep Customer service, promotion of services Monthly crew meetings Annual re-current training Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Customer focus-naturally outgoing/extroverted Communicate with customers and employees in person, on phone, and through radio communications Must be able to operate a motor vehicle and be insurable by our insurance company Strong computer skills including Microsoft Office products Basic mathematical knowledge Reporting Relationship This position reports to the Line Service Manager Work Environment This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. Physical Demands Must be able to lift 75 p