Job Description
Job Description About UsWe are a state-of-the-art MRI facility dedicated to providing exceptional care and service to our patients.As a rapidly growing organization, we value professionalism, compassion, and efficiency in delivering accurate and timely imaging services.Job SummaryWe are seeking a highly organized and customer-oriented Front Desk Receptionist to join our team.The ideal candidate will have experience in medical facilities, excel in managing patient interactions, and thrive in a fast-paced environment.Responsibilities Greeting and assist patients warmly as they arrive at the facility Manage appointment scheduling and patient check-ins/out efficiently Ensure accurate patient registration, insurance verification, and data entry Answer phone calls and communicate clearly with patients Maintain a clean and organized front desk area Coordinate with medical staff to ensure smooth patient flow Handle inquiries about services, procedures, and insurance with professionalism Assist with administrative tasks such as filing, record-keeping, and correspondence Maintain patient confidentiality in accordance with HIPAA regulations Schedule & Availability Requirements Availability for full-time or part-time schedules Ability to work weekends Flexibility to float between locations if needed Qualifications Strong English communication skills (spoken and written) Fluency in Chinese (required) Previous experience in a medical facility (MRI or imaging experience preferred) Strong interpersonal and communication skills with a friendly demeanor Proficiency in medical scheduling software and basic office tools (e.g., MS Office) Knowledge of medical terminology and insurance processes is a plus Exceptional multitasking abilities and attention to detail High school diploma or equivalent required; additional certifications in medical administration are advantageous Benefits:401(k) Paid time off Paid training Parental leave Experience:Customer service:1 year (Required) Medical terminology:1 year (Preferred) Computer skills:1 year (Required) Work Location:In person Pay:$20.00 - $23.00 per hour Benefits:401(k) matching Free parking Paid sick time Paid time off Paid training Work Location:In person.