Job Description
What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers.Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties.We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.That's Nice, But What's the Job? What's under the hood:Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country.With more than 145 dealerships, 3 operations centers and 16 reconditioning centers across the nation, our 4,000employees are focused on getting the right customer in the right car, at the right terms.With over 25 years of industry experience, and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car.Bridgecrest, the finance side of the business, is part of the DriveTime family.As a direct service provider for DriveTime and other partners, Bridgecrest is committed to ensuring the success of each customer along their path to vehicle ownership.That's Nice, But What's the Job? Performs duties in our operations mailroom to ensure prompt delivery and pick up, provide administrative support and services, and assist department leaders with special projects.In addition, this associate will work with external vendors and internal departments as needed.In long, the mailroom associate will:Receive and accurately sort all incoming and outgoing mail, overnight and courier mail daily and packages daily.Requests special deliveries and pick-up with courier services.Assist internal customers and questions regarding mail codes, lost or misplaced interoffice mail, UPS, Airborne, and Fed Express tracking, etc.Keeping the mailroom organized, stocked, and clean, including ordering supplies and maintaining equipment.Insure couriers are picking up and delivering the interoffice mail on time.Maintain accurate records of incoming and outgoing mail documents Update bad addresses on returned mail Performs other related duties as assigned.So What Kind of Folks Are We Looking for? Excellent verbal and written communication skills.Must possess excellent verbal and written communications skills, typing skills and windows-based skills, Excel, and Word.Fantastic problem solver and multitasker.Your job is not only to find the problem, but more importantly, find the solution.Excellent ability to maintain composure with customer while striving toward superior customer service.A mind for the details.Okay we know detail-oriented is on about every job description - but we really mean it! Must be self-motivated and detail oriented with strong decision-making skills.Plays well with others.You will be working in a high-functioning team environment.We work together in order to win together.Agile in a fast-past environment.We move, and we move quickly.Thriving in an environment that never stops, is a must.Skilled at multi-tasking and prioritizing effectively.Passionate and goal oriented.We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.Strong leadership skills, strong ability to identify areas of opportunity and be responsive to address these needs.The Specifics.High School Diploma or GED required Must be comfortable working on site and have availability weekdays from 7am-4pm.This team works out of our Operations Center in East Mesa.Anything Else? Absolutely.And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime.Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.But Wait, There's More.401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.Growth Opportunities.You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.Tuition Reimbursement.We're as passionate about your professional development as you are.With that, we'll put our money where our mouth is.Wellness Program.Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green.We offer competitive pay across the organization, because, well money matters! Game Room.Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in