Job Description
Impact: Own the mainframe automation strategy and roadmap to improve reliability, detection, and recovery. Scale automated solutions across infrastructure domains (batch, storage, networking, middleware) using APIs, orchestration, and infrastructure-as-code. Architect and govern multi-site failover automation; maintain and test DR playbooks and runbooks. Define and operationalize SLOs/SLIs, error budgets, and alerting standards; reduce MTTA/MTTR through event correlation and automated remediation. Instill disciplined engineering: peer reviews, version control, change management gates, and automation standards aligned to risk/compliance. Build and lead a high-performing team; develop talent in REXX, z/OS automation, DevOps, and integration. Partner across platforms, applications, cyber, risk, and compliance to prioritize automation investments that reduce toil and operational risk. Own KPIs and continuous improvement cycles; communicate performance, risks, and outcomes to senior stakeholders. Responsibilities: Technical leadership and hands-on guidance in: Mainframe automation frameworks and system state management Expert-level REXX scripting; deep z/OS operating environment expertise Designing/supporting automated failover in multi-site environments RESTful APIs and systems integration for orchestration DevOps tooling (e.g., Jenkins including Zowe plug-in, Ansible) and CI/CD for mainframe workloads ServiceNow ITSM workflows and automation AIOps/event-management platforms (e.g., Moogsoft or equivalent) SQL, JCL, ISPF/TSO and related toolchains Governance, risk, and controls: Strong change control discipline (Git, peer reviews, deployment safeguards) High-quality documentation: runbooks, process/architecture standards Alignment with audit and compliance requirements Stakeholder and vendor management: Partner with infrastructure leaders and vendors; drive outcomes via SLAs and measurable KPIs Translate functional requirements into automation workflows; steward solution documentation and training Operations ownership: Troubleshoot and drive root-cause fixes; prepare detailed problem reports Resilience/DR: hands-on experience with GDPS and Safeguarded Copy Collaborate on performance tuning, capacity planning, and cost efficiency Leadership Expectations: Lead engineers/SREs with clear objectives, coaching, and succession planning; foster documentation and knowledge sharing. Shape automation standards across technology services group ; align priorities to business outcomes and risk posture. Present strategy, results, and risks to senior technology leadership; influence cross-platform adoption. Practice financial stewardship for tooling, licensing, and infrastructure; identify savings via automation and improved change success rates. Qualifications: Extensive experience leading mainframe automation in large, multi-site enterprises Expert REXX and deep z/OS knowledge with a track record of robust automation delivery Demonstrated success implementing resilience/DR automation (GDPS, Safeguarded Copy) Proficiency with DevOps tooling (Jenkins incl. Zowe plug-in, Ansible) and REST API integrations ServiceNow ITSM automation; familiarity with AIOps/event correlation platforms Strong SQL, JCL, ISPF/TSO; ability to mentor across these domains Proven change management discipline (Git, peer reviews) and excellence in documentation/runbooks Exceptional communication skills for complex topics, training, and stakeholder engagement Experience owning KPIs, quarterly improvement cycles, and executive-level reporting