Job Description
Description Join the ConcordRENTS Team ConcordRENTS is a distinguished leader in delivering a quality, customer–centric property management experience across affordable and market–rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. Why Build Your Career With Us? Benefits At ConcordRENTS, you can grow your career in an organization that invests deeply in both its communities and its team members. We offer industry–leading starting wages and an impressive suite of benefits designed to reward your contribution and support your long–term success, including: 16 days of paid time off and 7 paid holidays in the first year. 401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%. Rental discounts: 20% for all full–time team members and 50% for resident maintenance positions. All team members are eligible to participate in performance and role-specific bonus programs. As a leader at the community, individuals in this position contribute to its success by ensuring the condition of amenities and apartment homes meets Concords high standards. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you are proficient in the following areas: painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. The Candidate must have the ability to transfer knowledge to others on the team. Candidates must have the desire and ability to address residents' customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules to meet property demands. Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications. The position requires travel and work at communities as requested within specific regional portfolios. Pay for this position is commensurate with experience of candidate. Essential Functions Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions. Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations. Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors. Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results. Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system. Ensures that maintenance related documentation is current and accu