← Back to jobs

Management & Program Analyst (Workforce Management)

U.S. Customs and Border Protection
INTERN Remote · US New York, New York, US USD 105481–163062 / year Posted: 2026-05-11 Until: 2026-06-10
Apply Now →
You will be redirected to the original job posting on BeBee.
Apply directly with the employer.
Job Description
Please see announcement on USAJOBS for available locations. Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, New York Field Office, Mission Support Division, located in New York City, New York. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above. Duties Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in assessing the productivity, effectiveness, and efficiency of human capital efforts resolving complex problems related to position management, staffing and placement, performance management, awards, and worker's compensation. This position starts at a salary of $105,481.00 (GS-12, Step 1) to $163,062.00 (GS-13, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. In this position, you will strengthen the Department's ability to perform homeland security functions by becoming a valuable member of a team of administrative professionals. Typical work assignments include: Analyzing the Table of Organization and handling all staffing issues including implementing personnel actions (SF-52s) via the EL360 for a large organization. Providing expert-level, written advice to management while overseeing functional areas such as: awards, position exchanges, human resource collective bargaining agreement issues, worker's compensation, performance management, pay and benefits. Researching staffing policies, programs, initiatives, and recommending changes to improve human capital services provided. Consulting with national headquarters staff on a wide range of administrative concepts, laws, policies, practices, and analytical methods to address technical issues or problems. Analyzing, formulating, recommending, and implementing human capital projects. Requiremennts You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit. This vacancy has a local commuting area requirement, as defined below: The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes. Qualifications NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Researching and advising on significant personnel program changes or developments Assisting with the development of official policy and making recommendations for improvements Performing a wide range of ad