Job Description
Posting Date 02/11/2026 225 E Germann RdSuite 150, Gilbert, Arizona, 852979834, United States of America General Purpose of the Job The primary purpose of the Clinical Services Manager role is to support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers. This involves conducting internal audits, facilitating quality improvement initiatives, coaching staff on best practices, removing barriers to performance goals, and collaborating with leadership to drive accountability across facilities. Clinical and prior leadership experience required: RN. Essential Duties & Responsibilities Safety Response & Readiness: Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes. Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards. Coaching & Upskilling Clinic Teammates: Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns. Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed. Complete action plans with team members, focusing on clinical drivers and patient safety concerns. Clinical Outlier Support: Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching. Provide clinical outlier support by focusing on hospit