Job Description
Overview Experience operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers at Ulta Beauty are a place where lived values meet next-generation advancements to create competitive advantage few can match. If you want to learn in a supportive and ever-evolving environment. If you value managers who aren’t afraid to lead by rolling up their sleeves. If you seek stability, growth opportunities and the rewards that come with industry leadership, apply your talents and passions in ways that take us to even greater heights . PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) Our Managers, Engineering & Facilities are champions of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Serve as the Distribution Center’s troubleshooting expert and technical resources during equipment escalations. Coordinate resources to quickly resolve equipment downtime Maintain comprehensive technical subject matter expertise of existing Ulta material handling systems and technology specifications. This includes varying types of package and pallet conveyors, sortation systems and other specialty equipment Assess and modify systems where system performance does not meet operational expectations and design specifications in close partnership with operational and technical experts Serve as the SME for Ulta electronics equipment such as Print and Apply labeling technology, put-to-light systems, Radio Frequency (RF) devices, cameras and scanners Deliver complete facilities maintenance service within budget, meeting all contracted KPI’s. Manage and monitor the performance of their directly employed teams to ensure they meet required standards and KPIs. Monitor the performance/relationship and budgets of all maintenance vendors used by the business. Meet regularly with the Operations Mangers, communicating all on-going maintenance activities, and updating on current project works. Liaise with key suppliers to ensure that parts supply and subcontracted services are delivered to within acceptable standard, and to budget. Monitor and report on key performance indicator (KPI) areas on a monthly basis including: Repair Time Response time Budgetary control and tacking of revenue parts and subcontractor spend Ensure all operational areas operate within a safe workplace and adhere to company health and safety policies and procedures as well as meeting stated aims and KPI’s. Promote and develop the competencies of our technical and non-technical team members Effectively lead and manage the non-exempt team to ensure delivery of prescribed deliverables Conduct periodic inspections of company equipment including high value tools and equipment and vehicles Manage all other site maintenance requirements, across a wide range of disciplines, through company approved vendors Implement and rollout corrective action plans through direct teams and vendors to address instances of poor service Identify and recruit vacancies within their directly employed operating structure Provide suitable out of hours, emergency call-out cover to premises managers People Be a collaborative business advisor and partner to the Distribution & Supply Chain Team, fostering a culture of open communication, providing insight and support while building key relationships across Ulta Champions and models Ulta Beauty’s mission, vision, and values Demonstrates high standards of associate safety, customer service, and servant leadership Provides coaching and feedback to improve individual and team performance, sharing best practices to drive consistency and excellence Leads and executes best practices to promote associate engagement and to enable a high-performing workforce that contributes to the Company’s strategic growth and business objectives Role models behaviors aligned to a values-based, guest-centric, high performing culture with an emphasis on embracing our competencies and delivering with subject matter expertise Participates in talent development, culture survey action planning, goal setting, performance review consultation, and IDP creation/execution Attends mandatory trainings and meetings to enable continuous professional development, completes all training on time Process Maintains thorough knowledge of and ensures compliance with Ulta Beauty pol