Job Description
Company : Highmark Inc. Job Description : JOB SUMMARY This job will lead and inspire a team to cultivate strong provider relationships, driving network growth and retention. You'll develop and execute comprehensive communication and education strategies across traditional and digital channels, ensuring alignment with corporate objectives. This leadership role involves strategic planning, process improvement, and collaboration with cross-functional teams, including Legal and Senior Leadership. You will own the provider engagement roadmap and be a key contributor to overall business strategy. This role can be hybrid or remote. If you live within 50 miles of an office you are required to be onsite 3 days a week. T, W, Th. Outside of 50 miles will be remote. ESSENTIAL RESPONSIBILITIES Team Leadership & Operations: Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. Provider Engagement & Communication Strategy: Develop and execute the provider communication roadmap, encompassing traditional and digital strategies to increase engagement, adoption, and support of organizational initiatives. Lead provider education initiatives, including outreach to key partners and providers. Evaluate the effectiveness of communication and education strategies and adapt as needed. Strategic Planning & Collaboration: Partner with cross-functional teams (Legal, Regulatory, Senior Leadership) to ensure alignment of strategies and tactics. Monit