Job Description
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes team members dedicated to the success of our organization. Job Duties and Responsibilities The General Manager has overall responsibility for the direction, coordination, and evaluation of the entire site. This includes directly supervising a leadership team of Managers, Supervisors and Analysts. Responsibilities include interviewing, hiring, and training; planning and directing work; appraising performance; and managing disciplinary actions. Key Responsibilities: Directs all activities related to receiving, technical screening, repair, remanufacturing, and distribution of set-top boxes P&L responsibility for the site; develops and manages annual budgets, implements cost-control measures, and drives shift efficiencies to meet financial targets Conceptualizes and standardizes work procedures; implements Lean Manufacturing principles to optimize workflow and asset utilization Manages multiple managers and supervisors, providing direction in support of departmental objectives and organizational change leadership Ensures 100% compliance with safety, environmental, and quality standards; assigns projects dedicated to auditing processes to ensure remanufactured goods meet "like-new" specifications Manages cross-functional relationships with Supply Chain, Engineering, and External Suppliers to resolve escalated process issues and return authorization trends Oversees hiring, training, and leadership development; coaches subordinates to create career pathways and ensures a highly engaged, dignified culture for all employees Utilizes performance measurement systems (KPIs) to track production efficiency, inventory accuracy, and labor productivity, reporting directly to executive leadership Skills, Experience and Requirements: Education and Experience: Bachelor’s degree in Engineering, Business, or Supply Chain Management (Master’s/MBA preferred) Minimum of 7-10 years of leadership experience in a high-volume manufacturing or electronics repair environment, with at least 5 years in a senior management role Skills and Qualifications: Deep understanding of Reverse Logistics, manufacturing processes, and Lean Manufacturing/Six Sigma principles Advanced knowledge of Microsoft Office/Google Workspace. Experience with Warehouse Management Systems (e.g., Manhattan Scale) and ERP systems (e.g., Oracle) is highly preferred Proven ability to interact with and influence all levels of the organization, from front-line technicians to corporate executives Ability to work with complex mathematical concepts such as probability, statistical inference, and financial ratios Proven ability to define problems, collect data, establish facts, and draw valid conclusions regarding technical failures or operational bottlenecks Ability to interpret an extensive variety of technical and non-technical instructions Visa sponsorship not available for this role Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qual